MapleTronics Computers - Service Delivery Operations Specialist

Oct 2025 - Present

Working as an Engineer for Professional Services. Assisting with Product and Solutions Development.

MapleTronics Computers - Service Delivery / Float Technician

Dec 2023 - Oct 2025

Working as a Level 2 service technician as an escalation for technical service teams. Assisting clients in day to day technology issues including networking and business infrastructure.

Indiana State University - Student Worker

Jan 2023 - Dec 2023

Level 2 service technician. Assisted in mobile device management for Windows and Apple devices.

MapleTronics Computers - Tech Triage / Apprentice

Sep 2022 - Jan 2023